| So how can we help? | Approx. Time |
| • Hard drive upgrades (with data transferred to new drive) | 1 - 3 hr |
| • Memory upgrades (to increase system performance) | 1/2 - 1 hr |
| • Internet connection is protected (Firewall) | 1/2 - 1 hr |
| • Training - basic computer and/or software | |
| • Business software configured (per Licensor) | |
| • Display Monitor upgrades |
1 hr |
| • Data backup & recovery strategy | |
| • Computer workstation configuration | 2 - 3 hr |
| • Computer & Network security (cabled or wireless) | |
| • Virus software is current | 1 - 3 hr |
| • Software installed or removed | 1 - 3 hr |
| • Ad-ware & mal-ware software is current |
1/2 - 3 hr |
| • E-mail accounts setup with ISP - Internet Service Provider (like Network Solutions) |
|
| • Send and Receive e-mail configured on your computer | |
| • Connect your PDA or SmartPhone with your computer - replicate contacts, schedule, backup and/or email |
|
| • Digital Cameras connected | |
| • Printer / Scanner / Fax devices configured |
|
| • Windows Workgroup setup (max of 10 workstations) | |
| • Windows Domain Servers installed and configured | |
| • Windows Domain Workstations configured (no maximum workstations) | each @ 1/2 - 1 hr |
| • VPN / RRAS configured - to provide remote access to data |
|
| • Remote access configured - to remote control a second computer |
|
| • Analysis of software licensing compliance |
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Revised: Nov 15, 2011 |